LiveChat - Customer service 2.26.1

LIVECHAT, Inc. – Freeware – Android
out of 860 votes

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LiveChat is a customer service platform designed to enhance customer satisfaction and drive sales. Empower customers with seamless support on-the-go using LiveChat, ensuring a superior customer experience consistently.
Stay connected with your customers effortlessly! Utilize the LiveChat mobile app to provide uninterrupted service, even in areas with poor internet connectivity. Enhancing customer support has never been more convenient.
With over 30,000 companies worldwide relying on LiveChat, the credibility speaks for itself!
Key features of this robust customer service software include:
<ul>
<li>Access to customer details</li>
<li>Preview of incoming messages and ready-to-use responses</li>
<li>Support across multiple channels</li>
<li>File sharing capabilities</li>
<li>In-app and push notifications</li>
<li>List of agents with customizable profiles</li>
</ul>
And much more!
Install LiveChat to:
<ol>
<li>Solve customer inquiries instantly:</li>
Respond in real-time, providing swift solutions that enhance both team efficiency and customer satisfaction. Empower your team with foresight into customer queries and employ pre-generated responses for common questions to expedite support procedures.
<li>Optimize support operations:</li>
Incorporate automation strategies effectively. Engage customers proactively with automated greetings offering product recommendations, announcements, or personalized interactions based on their browsing behavior. Automate chat routing to relevant teams, streamlining customer service processes effortlessly.
<li>Manage tickets efficiently:</li>
Handle complex cases via the Android app's integrated ticketing system. Easily reassign tickets between groups, organize open cases in dedicated folders, and track ticket status promptly.
<li>Increase sales conversions:</li>
Capture and qualify leads seamlessly to maximize sales opportunities. Engage potential customers during their website visits, guiding them through the buying journey to elevate their experience and drive sales.
<li>Enhance cost-effectiveness:</li>
Rather than expanding headcount, opt for smarter scaling of your customer service operations. Boost productivity through innovative features, catering to multiple visitors simultaneously to ensure quicker responses, thereby maintaining high customer satisfaction levels.
</ol>
Explore more about LiveChat's business-scaling capabilities by visiting our website at <a href="www.livechat.com">www.livechat.com</a>.
Elevate your customer service within minutes by installing LiveChat on your mobile device. Extend support to your clients from any location, guaranteeing a superior customer experience throughout.

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